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How to Track and Measure Web Analytics

Bill Reed is a director of digital strategy at Salesforce, and works with marketers on digital strategy, data, and web analytics. When I talk to marketers, one of the biggest questions I get is about...

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Why Search Is the Unsung Hero in B2B Commerce

Your business customers are feeling the need for speed. Buyers need to find what they’re looking for, and fast — whether that’s finding a specific product, past invoices, or safety information. If the...

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Conversations On Climate Change, Sustainability and Innovation

We're eager to learn about sustainability journeys, so we started a dialogue with net zero customers, sustainability partners, and environmental luminaries.

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This Nonprofit Uses Technology To Improve Families’ Lives — Here are the Apps...

Research shows that the human brain develops more between birth and three years of age than during any other time in our lives. That’s why Edima Elinewinga, chief technology officer at Zero to Three,...

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How To Supercharge Your Automation for Bigger Cost Savings and More Efficiency

Chances are your company has already spent time and money automating business processes that were once done manually. But that’s not enough to deliver the best customer experiences, biggest cost...

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Craving Efficiency? These New Marketing Cloud Features Can Help

Technology is great, but businesses can struggle if they have too much of it. It’s called vendor sprawl. The result is too many apps and too many silos. The solution – or maybe the dream? – is to...

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Designing Personalized User Experiences with Data and AI? Keep This in Mind

Today, more users are comfortable with companies using relevant personal information transparently and beneficially. In the 2022 Salesforce State of the Connected Customer study, 61% of survey...

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5 New Ways Marketing Cloud Can Bring You Closer to Your Customers

Perhaps the biggest challenge marketers face is meeting rising customer expectations for content tailored to them. In fact, we found that 56% of customers expect offers to always be personalized....

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Why Automation Is the Key To Improving Your Email Workflow

Remember building your first email campaign? Painstakingly crafting emails, hoping the recipient wouldn’t see the telltale “Hello (name),” and adding contacts to your email workflow manually? That’s...

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Your Small Business Can Compete With Large Rivals — The Right Tools Are Key

Today’s business buyers want more than just a good product or service: In fact, 80% say that the experience a company provides is as important as its products and services. This is an amazing...

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Image may be NSFW.
Clik here to view.

Why Search Is the Unsung Hero in B2B Commerce

Your business customers are feeling the need for speed. Buyers need to find what they’re looking for, and fast — whether that’s finding a specific product, past invoices, or safety information. If the...

View Article

Conversations On Climate Change, Sustainability and Innovation

We're eager to learn about sustainability journeys, so we started a dialogue with net zero customers, sustainability partners, and environmental luminaries.

View Article

Image may be NSFW.
Clik here to view.

This Nonprofit Uses Technology To Improve Families’ Lives — Here are the Apps...

Research shows that the human brain develops more between birth and three years of age than during any other time in our lives. That’s why Edima Elinewinga, chief technology officer at Zero to Three,...

View Article


Image may be NSFW.
Clik here to view.

How To Supercharge Your Automation for Bigger Cost Savings and More Efficiency

Chances are your company has already spent time and money automating business processes that were once done manually. But that’s not enough to deliver the best customer experiences, biggest cost...

View Article

Image may be NSFW.
Clik here to view.

Craving Efficiency? These New Marketing Cloud Features Can Help

Technology is great, but businesses can struggle if they have too much of it. It’s called vendor sprawl. The result is too many apps and too many silos. The solution – or maybe the dream? – is to...

View Article


Image may be NSFW.
Clik here to view.

Designing Personalized User Experiences with Data and AI? Keep This in Mind

Today, more users are comfortable with companies using relevant personal information transparently and beneficially. In the 2022 Salesforce State of the Connected Customer study, 61% of survey...

View Article

Image may be NSFW.
Clik here to view.

5 New Ways Marketing Cloud Can Bring You Closer to Your Customers

Perhaps the biggest challenge marketers face is meeting rising customer expectations for content tailored to them. In fact, we found that 56% of customers expect offers to always be personalized....

View Article


Image may be NSFW.
Clik here to view.

Why Automation Is the Key To Improving Your Email Workflow

Remember building your first email campaign? Painstakingly crafting emails, hoping the recipient wouldn’t see the telltale “Hello (name),” and adding contacts to your email workflow manually? That’s...

View Article

Image may be NSFW.
Clik here to view.

Your Small Business Can Compete With Large Rivals — The Right Tools Are Key

Today’s business buyers want more than just a good product or service: In fact, 80% say that the experience a company provides is as important as its products and services. This is an amazing...

View Article

How to Market a Small Business On a Budget

Many small and medium businesses (SMBs) are very familiar with operating with reduced staff and tightened budgets. SMB leaders are experts at making the most of limited resources to draw in customers....

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